Welcome to Our Help Site

• Who is Enervee?
• Who is Enervee and what is our role in the Marketplace?

• Who runs the PGE+ Marketplace?

• Am I eligible for a Energy Trust thermostat rebate?

• Can I cancel my order?
• How are my products delivered?
• How do I view my order?
• Is my payment information safe?
• Is shipping included in the advertised price of my Heat Pump Water Heater ?
• What are your return policies?
• What if I need help to verify I'm a PGE customer and complete my order?

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